Refund policy

 

Refund Process

After we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, refunds are generally completed within 5–10 business days after processing.

Original shipping charges are non-refundable unless the return is caused by an error on our part or you receive an incorrect or defective item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact our customer support team within 7 days of delivery.

To help us resolve the issue quickly, please provide your order number along with clear photos of the product and packaging.

Our team will review your request and work with you to provide an appropriate solution.

Exchanges

We currently do not offer direct exchanges.

If you would like a different size, color, or style, we recommend returning the eligible item according to this policy and placing a new order for your preferred product.

Return Processing Time

Once your returned package has been received, please allow 3–5 business days for inspection and processing.

Approved refunds will be processed promptly after the inspection has been completed.

Customer Support

If you have any questions regarding our Return & Refund Policy or need assistance with your return request, please contact our customer support team.

Thank you for choosing HABSYC. We appreciate your trust and are committed to providing a transparent, fair, and reliable shopping experience for every customer.